Find answers to our most commonly asked questions here.
We do not currently test for ureaplasma, mycoplasma or STI’s.
We are able to identify Candida on your swab but, unfortunately, we are unable to speciate further or do sensitivities on this organism at our lab. If you would like to have further Candida speciation and sensitivities, we can send your sample off to another lab to have this done for you. The link to purchase this is as follows: https://focuslabs.online/product/further-candida-speciation-sensitivities/
Please note that this is not a standalone service, it is an add-on to a swab test at our lab.
After purchasing the test, you will not need to do another sample or send anything else to us. Your results would be expected in around 7 working days.
If you order before 1pm on a weekday, your kit will be sent out the same day. If you order after 1pm, your kit will be sent out the following weekday. For example, if you order at 3pm on a Friday, it will be sent out on the following Monday.
We can send a sample kit out to you but, since our pre-paid envelopes do not work outside of the UK, you would need to find a courier to deliver your samples back to our lab within 72 hours.
You do not need a referral from your GP/specialist to do the test. This is only necessary if you and your clinician were to opt for the advisory letter from Dr Anderson.
Our testing kits do not have an “expiry date” as such but if it has been quite some time since you ordered your test, it would be a good idea to check the date on the sample bottles and/or swab. You can keep the kit for as long as you need before sending the samples back for your test.
We do recommend stopping Hiprex and most antibiotics used to treat your infection for 5 days prior to collecting your samples and sending whilst you are in a flare up as this will provide the most accurate results as to what may be causing your symptoms. A full list of recommendations (including naturopathic supplements) will be sent out with your sample kit.
Naturopathic supplements such as garlic and oil of oregano are of no concern if they are a part of your regular meals, they are likely in too small of a quantity to affect the test results. The recommended time frame for stopping ingredients such as oregano oil and garlic before collecting your samples are only relevant if they are taken in larger quantities to manage symptoms.
We do recommend collecting your samples when your symptoms are flaring as this gives us the best chance at catching the pathogenic bacteria causing your infection.
Results typically take around 7 days.
If your symptoms persist, we recommend seeking further treatment from your GP/specialist.
We are unable to prescribe for you based on your test results if you are not a current patient under the care of Dr Anderson.
The UK’s only lab testing for hard-to-diagnose and recurrent Urinary Tract Infections. We provide convenient test-at-home kits, expert advice and effective treatments.