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Privacy & Cookies Policy

Privacy & Cookies Policy
Privacy & Cookies Policy

Who we are

Our website address is: www.foculabs.online

What personal data we collect and why we collect it

Forms

We use contact forms so that users can get in touch with us. By submitting contact forms, we will process the information you submit in order that we can reply to your message and deal with your request.

Forms are also used to collect information about organisations nominated for free first aid training courses. Any information supplied will be held in order to verify the details of the organisation, their eligibility to receive free training, and to verify that the individual making a nomination is suitably authorised to do so. They may also be used to contact the organisation in question and to secure their approval to be a part of any voting campaign.

Analytics

We make use of analytics services to evaluate and improve our website’s performance, and to make sure it is working properly for our users. We do not store any analytics or tracking cookies on your device without first gaining your consent.

Cookies

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

Like most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

You can at any time change or withdraw your consent from the Cookie Declaration on our website. To do so, click on ‘manage your consent’ below and then ‘Settings’ when the cookie notice appears at the bottom of your screen.

Payments

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You can find their privacy notice here.

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We bear no responsibility for the content of third parties, nor how they use your data.

Analytics

We make use of analytics services to evaluate and improve our website’s performance, and to make sure it’s working properly for our users.

Who we share your data with

We don’t share personal data with third parties. User submissions may be checked through an automated spam detecting service.

How long we retain your data

If you fill in a contact form, the information you submit is retained only as long as is necessary for the purpose it is gathered (mainly to respond to your enquiry), or one year, whichever is shorter.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that have an account on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you filled in a contact form on this website, have an account on the site, or have left comments you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor submissions may be checked through an automated spam detection service.

Contact information

You can contact us using this website if you want to query anything regarding this policy, or how it relates to your data.

Last updated: 20/04/2022